
Privacy Policy
Last updated: 01/10/2026
At Roufy's, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.
Information We Collect
Personal Information
- • Name and Contact Details
- • Email address & Phone number
- • Shipping and Billing addresses
- • Payment details (handled securely)
Non-Personal Information
- • IP address & Browser type
- • Operating system details
- • Referring website analysis
- • Usage patterns and preferences
How We Use Your Information
Order Processing
To fulfill and manage your orders, processing payments, and communicating regarding order status.
Customer Support
To respond to inquiries, comments, or concerns and provide assistance with products or services.
Marketing & Promotions
To send you optional promotional emails about products, special offers, and events (you may opt out at any time).
Improving Our Website
To analyze website usage, enhance user experience, and personalize content to your preferences.
Information Sharing
We share information with providers that help process orders, payments, delivery, and website operations, or when required by law. For visitors identified as located in Egypt by our hosting provider, we automatically use Meta Pixel and the Conversions API for ad measurement unless you opt out through Privacy Choices in the footer. This automatic setting is not recorded as your consent. Outside Egypt, or when location cannot be established, Meta measurement starts only after you allow it. We share page views, product views, cart additions, checkout starts, and purchases. Purchase events may include hashed email, phone, or account identifiers, browser identifiers, IP address, and browser information to help match events. Hashing does not make these matching details anonymous. We also save campaign tags and Meta click information with your order. We use cookies, including Meta browser identifiers, and local browser storage; this is not a cookieless service. We do not send payment card details, gift messages, or delivery addresses to Meta. Explicit preferences are remembered on this browser; the choice cookie lasts six months and new remembered choices can refresh it on return visits. Existing declines remain respected. You can turn measurement off through Privacy Choices. This stops future browser events and clears browser advertising identifiers. Purchase reporting uses the measurement setting recorded when checkout was prepared; an already queued purchase may still be delivered, and events already shared cannot be recalled. Location estimation can be affected by VPNs or proxies.
Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction.
Your Choices
You can manage your communication preferences by opting out of marketing emails or updating your account settings. You may also contact us to access, correct, or delete your information.
Changes to this Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
Questions about your privacy?
Contact us